“ATA is the one and only organization which serves as the voice of our call center industry.  InfoCision has benefited greatly from the advocacy, education, and networking opportunities which the ATA has provided.  We are proud to be members of ATA and feel it is our duty to support the group’s programs and initiatives in every way possible.”

Steve Brubaker
Sr. VP – Corporate Affairs
InfoCision Management Corporation

“The nature of our business requires us to be in contact with the highest level of executives in the industry.   We have a unique opportunity to gain insight to the challenges and requirements the industry faces.   We are asked on a repeated basis to provide relevant industry data, trends and other industry indicators.   The ATA has been consistent will fulfilling the requirements we and our clients look for and has truly been a “value added” business partner we count on and trust.”

Chad McDaniel
President
M.E.R. Inc. (McDaniel Executive Recruiters)

Stephanie Millner
VP of Business Development
RDI Marketing Services, Inc

“The website name says it all – ATAconnect.com.  With our ATA membership, we stay connected to all aspects of our industry ranging from legislation to leadership.”

Greg Alcorn
President
Global Contact Services

"The ATA provides the most comprehensive, up-to-date information on the teleservices channel - especially timely updates on legislation, industry best practices and their continuous focus on how important the "customer experience" is to the future of our industry. In addition, the ATA seminars, summits and conferences are the 'best in the business" in terms of content and networking opportunities.”

Noreen Kaminski
VP Government Affairs
DialAmerica Marketing, Inc.

“CC Professionals have a somewhat myopic view of things - we're so busy with our own clients, staff and businesses that we sometimes don't have a very 'wide' view. The education available to us as an ATA Member just by networking with ATA Members is invaluable.”

Don Williams
President
Alliance Direct Marketing Services

“Without a doubt the American Teleservices Association delivers to its members.  It’s all about networking, education and advocacy and Call Compliance Inc., has benefited significantly from all three of these areas. I support the ATA SRO initiative. Finally one set of standards incorporating best practices.”

Dean Garfinkle
Chairman
Call Compliance Inc

“As a member of the ATA we enjoy online access to all state and federal rules regarding telemarketing.  Additionally, we receive email alerts on changing legislation and various reminders.  One of the recent benefits is being provided the opportunity to participate in the creation of the Self Regulatory guidelines that have been developed via the ATA membership.   These benefits have saved our company tens of thousands of dollars in both ensuring that we are doing things right the first time and as evidence with the AG’s that we are making reasonable efforts to comply with the ever growing and changing regulatory landscape.”

Matt Rocco
Chief Operating Officer
Etech, Inc

“Our ATA membership has led to tremendous opportunities for our company to improve the quality of the service we provide to our clients, the efficiency with which we operate internally, and our ability to comply with applicable state and federal regulations.  The professional development opportunities and the networking capacity of ATA events in particular have been invaluable to our company for the last four years, and we look forward to many more.”

Stephen Dawson
Director of Communication & Strategic Planning
The Heritage Company

“It has been my pleasure to be associated with the ATA for over 5 years now. I have found the ATA a great source of information, idea exchange and support. When I first got started in the Tele-services industry the ATA was the main source of information and it members where supportive and willing to help anytime I needed. Thank you to everyone at the ATA; you do a great job everyday.”

Reid Houser
VP/ Compliance Officer
SITEL

“The ATA has provided our organization with a large variety of industry experts to network with.  It has become an invaluable source for insight to our current and future business planning.”

Josh Reeves
Vice President of Operations
Centris Information Services

“Through my membership and involvement in the American Teleservices Association over the past year, I have had the opportunity to meet and work with a large group of talented and experienced professionals located throughout the United States. The members of the ATA are truly pioneers and leaders in this industry. In a very short time period, I was provided the opportunity to obtain a leadership position in the Midwest Chapter, and establish friendships and business relationships that will last a lifetime. The ATA does a wonderful job of making you feel welcome right from the beginning and allows you to help make difference in this industry. I have found that the ATA has been very open to new ideas that benefit the industry and member companies and work hard to take those ideas and see that they come to fruition. I now Chair the Labor Relations Committee whereby Human Resource representatives of member companies can meet monthly and assist one another in compliance and best practices that have proven successful in the industry. I have thoroughly enjoyed being a member of the ATA and the relationships I have formed have been immeasurable.”

Chad P. Richter, Partner
Berens & Tate PC LLO

 “The ATA is a premier trade association and the only complete one to serve the teleservices industry.  It provides professionals in this industry with a multi-faceted forum in which they can gain knowledge and information, share ideas and best practices, as well as network with associates from other companies.  The ATA is a perfect blend of service providers and client companies.   I am proud to say I have been a member of the ATA for as long as I have been involved in this market.”

Shireen Wedlock
Director of New Business Development
Edge Teleservices

Thank you so much for all of your help. You have been an invaluable resource and a pleasure to work with! - Chief Compliance Officer, Red Ventures
The Best Practices in Contact Center Compliance Seminar is a mandatory update for inbound and outbound customer contact professionals. The interactive workshop format generates an excellent combination of legislative updates with real workplace considerations. Our questions and comments were addressed by knowledgeable practitioners from both the compliance and enforcement perspectives, creating the uplifting sensation that we're ready to tackle business opportunities going forward.

Al Doeve
Managing Director
Loyalti Corporation

360CRM strongly believes in the the ethical approach the ATA is undertaking with the inception of the SRO Compliance Guidelines. This forward thinking approach will keep our industry healthy, and customer's satisfied for years to come. We recommend ATA membership to any organization in our industry that desires to perform teleservices in a highly ethical, compliant, "customer first" way of doing business. The ATA is truly a FIRST CLASS organization headed by Top Shelf leadership.

Rob Marshall
COO
360CRM