ATA - Event Partners



ICMI The International Customer Management Institute (ICMI) is one of the call center industry’s most established and respected organizations. Founded in 1985, ICMI delivered the industry’s first management-level conferences, educational programs and publications. ICMI is both an educational and event partner of ATA.
September 15 - 18, 2008

September 18-20, 2008 Gaylord National Resort and Convention Center Washington, D.C. Join Us. Meet the Members of the Most Influential Business Club in America *Acclaimed Expert and New York Times* Business Bestseller Authors: Jim Collins** Good to Great Keith McFarland The Breakthrough Company Bill George True North: Discover Your Authentic Leadership Timothy Ferriss The 4-Hour Workweek Chester Elton The Carrot Principle Michael Gerber E-Myth Mastery Rod Beckstrom The Starfish and the Spider Bo Burlingham Small Giants Michael Port Book Yourself Solid AND Beyond Booked Solid Frans Johansson The Medici Effect Jack Stack The Great Game of Business Michael Abrashoff It's Your Ship Innovative Leaders of Dynamic Companies Newman’s Own Co-founder, A.E. Hotchner Google Vice President of Search Products and User Experience, Marissa Mayer Mainstream Holdings founder and Former Chairman and CEO of *ETRADE, Christos Cotsakos, PhD IDEO Chief Creative Officer, Paul Bennett Crispin, Porter + Bogusky Co-Chairman, Alex Bogusky CitiStorage Founder, Norm Brodsky And more… Exclusive events Play in the Inc. 5000 Annual Golf Tournament Explore the Smithsonian National Portrait Gallery – a private evening filled with art, food, and wine Celebrate at the 27th Annual Inc. 5000 Black-tie Gala and Awards Ceremony Reserve Now. Space is Limited. Register now as a Partner using this special American Teleservices Association promotional code ata908 to receive a $495 discount off of the non-member price. For the first time ever, this powerful networking event is open to all. For more information or to register, visit www.Inc500Conference.com or call us at 877-211-0489**.
Callcenter Demo & Conference India September 19-20, 2008 ATA Members receive 10% discount on Conference Registration fees. This highly interactive CCDCI - 2008 is designed to explore some of the existing challenges which team managers and leaders are currently facing with regards to maximizing performance. The outcome of this full day is to provide tools, techniques and strategies for delegates to consistently maximize the performance of their colleagues and organization through even more effective management and leadership. The (CCDCI) Mumbai a focused event for the Call Center industry is poised to create a Call Center Conferences that would combine technology, people, process, quality & strategy along with it focusing on managerial and human resource topics; this will ensure the attendance of key functions within the industry and specifically the senior management – those with the most buying power. The exhibition and conference is a platform to cover all key aspects of Call Center function, therefore the objective is to target all key players within the Service Provider, End Customers, Infrastructure Provider, Call Center Software Companies, Equipment Suppliers, Quality Consultants, HR Consultants, Fund Managers, Government Agencies and International Buyers. The Multi Track sessions at the conference keeps in mind the distinct needs of the individual areas of the Call Center operations and delivery management therefore line managers, middle level managers, functional heads and business heads will get valued information to their individual process and delivery requirements.