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American Teleservices Association
Supporting the Teleservices channel as the
ONLY trade association
dedicated to informing,
uniting and advancing the contact
center industry
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Business Development ● Call Center Operations
Industry Advocacy ● Regulatory Compliance |
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In the Spotlight |
Announcing the ATA Travel Site
You now have another opportunity to make a difference by doing something that most of us do frequently – book travel.
Everytime you book travel through our site a portion of your payment will be dontated to Call Centers Care Philanthropic Initiative.
www.atatravelsite.com
Learn More!
2010 ATA Compliance Education Series
THE CONTACT CENTER:
LEGALLY SPEAKING
Philadelphia ● Chicago ● Atlanta ● Phoenix
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In the News |
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US contact centers predict return to growth in 2010
"The US Contact Center Decision-Makers' Guide" is a major study
of over 200 US contact center operations, supported by the ATA. Research for the report has found that after years of steady increase
in headcount and investment, the economic downturn has stopped
a great deal of the investment required by contact centers from
actually being made, with a further negative effect on jobs.
>>Learn how to download this free guide.
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